diff --git a/frontend/src/app/departments/[id]/page.tsx b/frontend/src/app/departments/[id]/page.tsx
index b21e6551..e9396737 100644
--- a/frontend/src/app/departments/[id]/page.tsx
+++ b/frontend/src/app/departments/[id]/page.tsx
@@ -398,6 +398,7 @@ function DepartmentMembersEmptyState() {
 
 function AddMemberModal({
   canAssignRoles,
+  directoryError,
   isOpen,
   items,
   loading,
@@ -405,6 +406,7 @@ function AddMemberModal({
   optionsLoading,
   onClose,
   onCreateRole,
+  onRetryEmployees,
   onSave,
   onSelect,
   onSelectRole,
@@ -413,6 +415,7 @@ function AddMemberModal({
   selectedRoleId,
 }: {
   canAssignRoles: boolean;
+  directoryError: string | null;
   isOpen: boolean;
   items: Array<{ id: number; name: string }>;
   loading: boolean;
@@ -420,6 +423,7 @@ function AddMemberModal({
   optionsLoading: boolean;
   onClose: () => void;
   onCreateRole: () => void;
+  onRetryEmployees: () => Promise<void>;
   onSave: () => Promise<void>;
   onSelect: (id: number | null) => void;
   onSelectRole: (id: number | null) => void;
@@ -432,7 +436,7 @@ function AddMemberModal({
     optionsLoading,
     items.length,
   );
-  const selectDisabled = optionsLoading || items.length === 0;
+  const selectDisabled = optionsLoading || !!directoryError || items.length === 0;
   const submitDisabled = isDepartmentMemberModalSubmitDisabled({
     loading,
     mode,
@@ -477,7 +481,20 @@ function AddMemberModal({
           disabled={selectDisabled}
         />
 
-        {canAssignRoles ? (
+        {directoryError ? (
+          <div className="app-feedback-danger rounded-xl p-3 text-sm">
+            <p>{directoryError}</p>
+            <button
+              type="button"
+              onClick={() => void onRetryEmployees()}
+              className="app-action-secondary mt-3 inline-flex rounded-lg px-3 py-2 text-sm"
+            >
+              Повторить загрузку
+            </button>
+          </div>
+        ) : null}
+
+        {canAssignRoles && !directoryError ? (
           <div className="space-y-3">
             <SearchableSelectSingle
               label={mode === "assignRole" ? "Роль *" : "Роль"}
@@ -509,7 +526,7 @@ function AddMemberModal({
           </div>
         ) : null}
 
-        {helperText ? (
+        {!directoryError && helperText ? (
           <p className="app-text-muted mt-3 text-sm">
             {helperText}
           </p>
@@ -855,6 +872,7 @@ export default function DepartmentDetailPage() {
 
       <AddMemberModal
         canAssignRoles={h.userPerms.can_assign_roles}
+        directoryError={h.employeesDirectoryError}
         isOpen={h.addMemberOpen}
         items={getDepartmentMemberModalItems(
           h.memberModalMode,
@@ -869,6 +887,7 @@ export default function DepartmentDetailPage() {
           h.closeAddMember();
           h.openCreateRole();
         }}
+        onRetryEmployees={h.reloadEmployeesDirectory}
         onSave={h.submitAddMember}
         onSelect={h.setSelectedMemberId}
         onSelectRole={h.setSelectedRoleId}
diff --git a/frontend/src/hooks/useDepartmentPage.ts b/frontend/src/hooks/useDepartmentPage.ts
index 182a660f..d3637948 100644
--- a/frontend/src/hooks/useDepartmentPage.ts
+++ b/frontend/src/hooks/useDepartmentPage.ts
@@ -41,6 +41,7 @@ export type DepartmentPageController = {
   departmentDraft: { name: string; description: string };
   departmentId: number;
   editDepartmentOpen: boolean;
+  employeesDirectoryError: string | null;
   error: string | null;
   filteredMembers: DepartmentMemberLink[];
   headCandidates: Array<{ id: number; name: string }>;
@@ -66,6 +67,7 @@ export type DepartmentPageController = {
   openCreateRole: () => void;
   openDepartmentEditor: () => void;
   openEditRole: (role: DepartmentRole) => void;
+  reloadEmployeesDirectory: () => Promise<void>;
   refreshPage: () => Promise<void>;
   saveDepartment: () => Promise<void>;
   saveRole: () => Promise<void>;
@@ -136,6 +138,7 @@ export function useDepartmentPage(departmentId: number): DepartmentPageControlle
   const [userPerms, setUserPerms] = useState<DepartmentUserPermissions | null>(null);
   const [allEmployees, setAllEmployees] = useState<User[]>([]);
   const [employeesDirectoryLoading, setEmployeesDirectoryLoading] = useState(false);
+  const [employeesDirectoryError, setEmployeesDirectoryError] = useState<string | null>(null);
   const [loading, setLoading] = useState(true);
   const [error, setError] = useState<string | null>(null);
   const [pendingKey, setPendingKey] = useState<SavingKey | null>(null);
@@ -166,9 +169,14 @@ export function useDepartmentPage(departmentId: number): DepartmentPageControlle
 
   const loadEmployeesDirectory = useCallback(async () => {
     setEmployeesDirectoryLoading(true);
+    setEmployeesDirectoryError(null);
     try {
       const employees = await loadAllPages<User>((params) => apiClient.getEmployees(params));
       setAllEmployees(sortEmployeesByName(employees.filter((employee) => employee.is_active)));
+    } catch (loadError) {
+      const message = getErrorMessage(loadError, "Не удалось загрузить сотрудников");
+      setEmployeesDirectoryError(message);
+      throw loadError;
     } finally {
       setEmployeesDirectoryLoading(false);
     }
@@ -232,7 +240,12 @@ export function useDepartmentPage(departmentId: number): DepartmentPageControlle
   }, [loadCore]);
 
   useEffect(() => {
-    if (!userPerms || (!userPerms.can_manage && !userPerms.can_change_head)) {
+    if (
+      !userPerms ||
+      (!userPerms.can_manage &&
+        !userPerms.can_change_head &&
+        !userPerms.can_assign_roles)
+    ) {
       return;
     }
     if (allEmployees.length > 0) {
@@ -292,6 +305,10 @@ export function useDepartmentPage(departmentId: number): DepartmentPageControlle
     await loadCore();
   }, [loadCore]);
 
+  const reloadEmployeesDirectory = useCallback(async () => {
+    await loadEmployeesDirectory();
+  }, [loadEmployeesDirectory]);
+
   const updateDepartmentDraft = useCallback((patch: Partial<{ name: string; description: string }>) => {
     setDepartmentDraft((current) => ({ ...current, ...patch }));
   }, []);
@@ -606,6 +623,7 @@ export function useDepartmentPage(departmentId: number): DepartmentPageControlle
     departmentDraft,
     departmentId,
     editDepartmentOpen,
+    employeesDirectoryError,
     employeesDirectoryLoading,
     error,
     filteredMembers,
@@ -631,6 +649,7 @@ export function useDepartmentPage(departmentId: number): DepartmentPageControlle
     openCreateRole,
     openDepartmentEditor,
     openEditRole,
+    reloadEmployeesDirectory,
     refreshPage,
     saveDepartment,
     saveRole,